TERMS OF SERVICE
FireTowel Terms of ServiceWelcome to FireTowel. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of TermsBy using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms, as well as our Privacy Policy and Indemnification Agreement. If you do not agree to these Terms, please do not use our website or services.
2. Changes to TermsFireTowel reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
3. Use of Our Websitea. Eligibility: You must be at least 18 years old to use our website and services.b. Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.c. Prohibited Conduct: You agree not to use our website for any unlawful purpose or in any way that could harm, disrupt, or interfere with our services or other users.
4. Product Information and Ordersa. Product Descriptions: We strive to provide accurate product descriptions, but we do not warrant that the descriptions are complete, reliable, current, or error-free. If a product offered by FireTowel is not as described, your sole remedy is to return it in unused condition.b. Pricing: All prices are subject to change without notice. We are not responsible for typographical errors in pricing or product information.c. Order Acceptance: We reserve the right to refuse or cancel any order at any time for any reason. If your order is canceled, we will notify you and refund any payment received.
5. Payment and Billinga. Payment Methods: We accept various payment methods, which are listed on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.b. Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made on our website. You agree to promptly update your billing information to keep it accurate and complete.
6. Shipping and Deliverya. Shipping Policy: We ship products to various locations as listed on our website. Shipping costs and delivery times may vary based on the destination and shipping method chosen.b. Delivery: We are not responsible for delays or failures in delivery due to events beyond our control, including but not limited to natural disasters, customs clearance delays, or carrier issues.
7. Returns and Refundsa. Return Policy: We offer a 30-day return policy for unused products in their original packaging. To initiate a return, please contact our customer service team.b. Refunds: Refunds will be issued to the original payment method within a reasonable time after we receive and inspect the returned product. Shipping costs are non-refundable.
8. Warranty and Disclaimersa. Limited Lifetime Warranty: FireTowel products come with a limited lifetime warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, alterations, or use in an actual fire. Once used in a fire, the product is no longer covered under warranty and should be replaced.b. Disclaimer: To the maximum extent permitted by law, FireTowel disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. All products are provided "as is" and "as available."
9. Limitation of LiabilityTo the maximum extent permitted by law, FireTowel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of our website, services, or products, even if FireTowel has been advised of the possibility of such damages. In no event shall FireTowel's total liability to you for all claims exceed the amount paid by you for the product at issue.
10. IndemnificationBy agreeing to these Terms, you also agree to the terms set forth in our Indemnification Agreement, which covers the use and misuse of FireTowel products. You agree to indemnify, defend, and hold harmless FireTowel, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or related to your use or misuse of our website, services, or products, your violation of these Terms, or your violation of any law or the rights of a third party.
11. Governing Law and Dispute Resolutiona. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state in which FireTowel is headquartered, without regard to its conflict of laws principles.b. Dispute Resolution: Any disputes arising out of or related to these Terms or your use of our website, services, or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state in which FireTowel is headquartered, and the arbitrator's decision shall be final and binding.
12. Intellectual PropertyAll content on our website, including but not limited to text, graphics, logos, images, and software, is the property of FireTowel or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or display any content from our website without our prior written consent.
13. PrivacyYour use of our website and services is also governed by our Privacy Policy, which can be found on our website. By using our website, you consent to the practices described in our Privacy Policy.
14. TerminationFireTowel reserves the right to terminate or suspend your account and access to our website or services at any time, without notice or liability, for any reason, including but not limited to your violation of these Terms.
15. Miscellaneousa. Entire Agreement: These Terms, together with our Privacy Policy, Indemnification Agreement, and any other legal notices or agreements published by FireTowel on our website, constitute the entire agreement between you and FireTowel with respect to your use of our website and services.b. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.c. Waiver: The failure of FireTowel to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@firetowel.com
Phone: 1-800-FIRE-TWL
Address: FireTowel, [Insert Company Address]
Thank you for choosing FireTowel.
We are committed to providing you with high-quality products and excellent customer service.